Refund policy
We hope you love your purchase, but if for any reason you’re not completely satisfied, you may return your item within 14 days of receiving your order.
Returns Conditions
• Items must be unused, unworn, and in original condition
• All tags must be attached
• Items must be returned in original packaging
• Returns showing signs of wear, damage, or alteration will not be accepted
Return Shipping
• Return shipping costs are the responsibility of the customer
• We strongly recommend using a reputable postal or courier service, such as Royal Mail
• Returns must be sent using a tracked delivery service
• We are not responsible for items lost or damaged in transit
Return address:
Breeze Farm
Kilham Road
Rudston
YO25 4UU
Non-Returnable Items
• Sale items (unless faulty)
• Items marked as made to order or custom (unless faulty)
Refunds
Once your return is received and inspected, we will notify you of approval.
Approved refunds will be processed to the original payment method within 5–10 working days.
Original shipping costs are non-refundable, unless the item is faulty.
To initiate a return, please contact:
claudiaproctor@hotmail.com