Terms of service

By purchasing from Claudia Lois, you agree to the following terms:
• All prices are listed in GBP (£) unless otherwise stated
• We reserve the right to update prices and product availability at any time
• Orders may be refused or cancelled if fraudulent activity is suspected
• Customers are responsible for providing accurate shipping information
• We are not responsible for delays caused by couriers or customs

All content, imagery, and designs remain the intellectual property of Claudia Lois and may not be used without permission.


PRIVACY POLICY

Your privacy is important to us. We collect and use personal information only to process orders and improve your experience.

Information We Collect
• Name
• Billing and shipping address
• Email address
• Payment details (processed securely by third-party providers)

How We Use Your Information
• To process and fulfil orders
• To communicate order updates
• To comply with legal obligations

We never sell or share your personal information with third parties for marketing purposes.

All payment transactions are encrypted and handled securely through trusted payment providers.